Nicole Moore

Nicole Moore is an experienced professional with a strong background in client experience management, process improvement, and sales operations. Currently serving as a Client Experience Manager at ERGOS Technology Partners, Inc. since December 2021, Nicole has set strategic goals to enhance customer satisfaction and developed tailored service strategies. Previous roles include Process Improvement Manager and Sales Operations Manager, where Nicole focused on operational efficiencies and sales process optimization. At I.T. Matters, Inc., as a Business Development Facilitator, Nicole successfully implemented detailed business processes to foster long-term client relationships. Additional experience includes IT and marketing roles at Church Foundation Repair and Chrysalis MSP, where Nicole managed operations, service delivery, and team performance. An education background includes an Associate of Applied Science in Electronics and Computer Technology from DeVry University and a Regents Diploma from Pine Bush High School.