David Sykes has over 25 years of work experience in various roles and industries. David is currently working as a Human Resources Administrator at Eric Wright Group since October 2019. Prior to that, they were employed at Capita for 5 years, where they held the position of Manager Customer Services. Their responsibilities included managing customer services and overseeing various customer-related activities.
Before Capita, David worked at Xchanging for 10 years. During their time there, they held multiple roles, including Sales Support Manager, Finance and Accounting Production & Quality Manager, F&A Procurement Processing Team Manager, and Customer Service Team Leader. In these positions, they were responsible for tasks such as lead generation, direct selling activities, managing campaigns, developing sales pipelines, and providing benchmark analysis. David also led teams and coached colleagues to ensure high-quality service delivery.
David's earlier work experience includes working as an HR Officer at HMP Preston, where they handled HR activities associated with a prison facility. David was responsible for managing employee records, sickness absence records, recruitment procedures, and security checks. Prior to that, they worked at Experian as a Team Leader in a call center, providing credit referencing services and managing a team of advisors.
David's career began at MAKRO Hellas, where they worked for 5 years as a Non-Food Manager. In this role, they led a team and was responsible for non-food sales, promotions, stock control, and staff management.
Overall, David Sykes has a diverse background in various industries and a proven track record of successfully managing teams and delivering high-quality customer service.
David Sykes attended Holmfirth High School from 1980 to 1985. David did not pursue any specific degree or field of study during this time. Following their high school education, they attended Huddesfield Technical College from 1985 to 1988. There, they completed a B Tec City and Guilds 706 1/2 degree in Hotel and Catering Management.
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