Lorianne Feltz

EVP, Claims & Customer Service at Erie Insurance

Lorianne Feltz, CPCU, serves as executive vice president, Claims and Customer Service at Erie Insurance.

Feltz began her career with ERIE in 1989 and has held a series of positions of increasing responsibility in product development, marketing, field sales, and claims management. Since 1995, she has held senior-level roles at ERIE’s Home Office and in field operations, including regional vice president, Heartland Region; senior vice president and division officer, Agency; senior vice president and division officer, Marketing; and senior vice president and division officer, Customer Service. She joined the executive leadership team in 2016.

A well-regarded industry leader, Feltz frequently presents at industry events and conferences. Feltz earned a bachelor’s degree in communications/English from Gannon University. She became a Chartered Property Casualty Underwriter (CPCU) in 1997.

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