Lorianne Feltz, CPCU, serves as executive vice president, Claims and Customer Service at Erie Insurance.
Feltz began her career with ERIE in 1989 and has held a series of positions of increasing responsibility in product development, marketing, field sales, and claims management. Since 1995, she has held senior-level roles at ERIE’s Home Office and in field operations, including regional vice president, Heartland Region; senior vice president and division officer, Agency; senior vice president and division officer, Marketing; and senior vice president and division officer, Customer Service. She joined the executive leadership team in 2016.
A well-regarded industry leader, Feltz frequently presents at industry events and conferences. Feltz earned a bachelor’s degree in communications/English from Gannon University. She became a Chartered Property Casualty Underwriter (CPCU) in 1997.
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