Sr. Business Development Manager

Eriksen Translations is a woman-owned, independent LSP based in Brooklyn, NY, with a footprint that extends throughout North America and beyond. For nearly 40 years, Eriksen has helped clients communicate with domestic and international audiences. Working in more than 100 languages, Eriksen sustains long-term relationships with major companies in finance, insurance, law, creative services, health care, and education, as well as nonprofits, NGOs, and leading museums and cultural institutions worldwide.

With a talented staff and an extensive network of linguists, Eriksen has earned an excellent reputation for its commitment to flawless translation and exceptional service, both with its clients and within the translation industry. Over the past four years, the company has experienced exponential growth and has been recognized by Inc. 5000 as a fastest-growing company for the past two years and has been ranked as “One of North America’s Top 30 Language Service Providers” by CSA Research.

JOB DESCRIPTION

Eriksen seeks a motivated, experienced business development manager with excellent sales, client management, communication, and account expansion skills. You will use your talents to identify, prospect, win clients and build long-standing mutually beneficial relationships.

Working remotely, you will grow business by identifying prospective clients, and initiating and closing sales. Your success depends on your ability to navigate and understand the client landscape; build a strong rapport with prospects; understand their needs and position solutions that will help them achieve their goals; and educate them about Eriksen’s unique value. You will be an integral part of a team that manages client expectations and partners closely with production to provide client-centric solutions.

KEY RESPONSIBILITIES

• Proactively identify new prospective clients or areas of opportunity with corporate clients.

• Source new prospects through email, cold calling, and networking, as well as attendance at appropriate conferences and tradeshows.

• Initiate and maintain relationships with decision makers to establish and grow new accounts.

• Leverage existing client relationships to drive revenue from their subsidiaries and portfolio companies.

• Articulate Eriksen’s offerings and capabilities and identify opportunities to align our services with prospects’ business needs.

• Work with marketing team to develop content and strategies that will effectively engage your target prospects.

• Build a productive, quantifiable pipeline and accurately report on all aspects of your business development activities.

• Ensure new opportunities are tracked and closed in a timely manner.

• Stay abreast of evolving client requirements and trends in the localization industry.

• Seek out opportunities to add value and improve the client experience.

• Initiate relationships with decision makers to establish and grow accounts.

• Keep CRM up to date ensuring accuracy and transparency.

• Create proposals and respond to RFP/RFIs.

QUALIFICATIONS

• Bachelor's degree

• 5+ years of hands-on business development, sales, and/or client management experience in the language services industry.

• Capable of devising and executing sales ideas and strategies.

• Thorough understanding of human translation, MTPE, transcreation, voiceover/captioning, and multilingual DTP.

• In-depth knowledge of the technology landscape in the language services market, including TMS, AI, MT, TM, CAT tools, proxy solutions, and integrations/connectors.

• Able to discuss workflow solutions and technology nuances and function as both a salesperson and a solutions architect.

• Proven track record of meeting or exceeding sales targets.

• Excellent English oral and written interpersonal and communication skills.

• Ability to develop strong customer relationships and deliver value to clients.

• Detail-oriented with excellent negotiation, problem solving, verbal and written communication, and presentation skills.

• Value honesty and integrity.

• Embracing of cultural and multilingual diversity in the workplace and in the world.

ADDITIONAL INFORMATION

There are many benefits to a career at Eriksen Translations as you work in a multilingual and multicultural environment. Eriksen's benefits include health insurance, long-term disability insurance, 401(k) plan, tuition and gym membership reimbursement, and generous time off. In addition to a competitive salary and excellent benefits, you will enjoy a team-oriented atmosphere.  Please visit www.eriksen.com for more information.

Please submit your resume/CV and cover letter along with your salary requirements. Eriksen Translations Inc. is an Equal Opportunity Employer.