Faith Wilson is a skilled Business Analyst with a robust background in requirements gathering, process improvement, and user experience. Currently working at ERS since July 2022, Faith is responsible for translating complex requirements into clear deliverables. Previously, at ALBOSS CONSULTING, Faith facilitated workshops and collaborated with both business and technical teams to ensure a shared understanding of project goals. Earlier experience as a Business Process Analyst at Ibadan Electricity Distribution Company involved developing process improvement initiatives to enhance customer satisfaction and efficiency. Faith holds a Master's degree in Public Health from the University of Northampton and a Bachelor's degree in Biochemistry from Ajayi Crowther University.
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