Michelle Grays

Michelle Grays is a seasoned professional with extensive experience in operations and sales across various industries. Currently serving as a Senior Operations Consultant at Escalon Services, Inc. since August 2018, Michelle specializes in developing fulfillment strategies with a focus on both outsourcing and in-house customization, while collaborating with operations and sales teams to enhance efficiency. Previously, Michelle held the position of Director of Sales at NRG Energy, where annual sales plans were crafted to align with business objectives across teams in San Francisco, Austin, and Toronto. Prior roles include Business Development Manager at AAA NCNU, Personal Lines Manager at Archway Insurance Brokers, and Personal Insurance Account Executive at Calco Insurance Brokers. Michelle holds a Master of Arts in Applied Psychology from Pepperdine University and a Bachelor's degree in Psychology from San Jose State University.