Carolyn Perchaluk

Carolyn Perchaluk has a diverse work history spanning various roles and industries. Carolyn began their career at mks, where they managed a team of technical product trainers and later led a team of 15 in providing industry-leading support and service to MKS customers. Carolyn then worked at Softway Systems as the Director of Technical Support, where they built and managed a global Technical Support Team. At Agfa Healthcare, Carolyn served as a Project Manager, overseeing software projects related to medical imaging applications. After that, they joined eBridge Software as a Senior Project Manager, responsible for delivering projects that integrate EDI documents with accounting packages. Carolyn then joined Covarity Inc. as the Manager of Customer Services, Training, and Technical Support, where they created the infrastructure for an outsourced technical support team. Carolyn later worked at Blue Coat Systems as a Senior Manager of Engineering, managing software web gateway and acceleration software projects. Carolyn then joined Perfit Computer Systems Group Inc. as a Customer Experience Manager, where they mentored the Customer Experience team and worked with software development to prioritize stories and work. Prior to their current role, Carolyn worked at Comtree Inc. as an Operations Manager. Currently, Carolyn is employed at eSentire as a Senior Project Manager.

Carolyn Perchaluk holds an HBA degree in Computing and Geography from Wilfrid Laurier University. Carolyn has also attended Grand River, although the specific degree and field of study are not provided. In addition, Carolyn has obtained certifications including Level 2 Customer Success Advanced from Growth Molecules in February 2022 and is currently in the process of completing Level 1 Customer Success Foundations from Growth Molecules, LLC since January 2022.