Juan Sandoval has a diverse work experience spanning various roles and industries. Juan most recently worked as a Threat Researcher II at eSentire, where they developed detections based on the threat landscape, designed and implemented investigation strategies for the SOC, and conducted threat hunting queries across clients. Prior to this, Juan worked as a SOC Engineer at Open Systems, where they monitored, detected, and responded to threats in customer environments, developed incident response plans, and provided security expertise and advice to customers. Before that, they served as a Junior Security Analyst at Fundserv Inc., conducting security incidents analysis, investigation, and security audits, and creating meaningful security reports for management. Juan also has experience as a Technical Support Specialist at Moneris, where they provided technical troubleshooting for POS systems, educated customers on security best practices, and managed account permissions. Juan started their career as a Customer Service Representative at Greenwich Associates, conducting customer service experience interviews. Juan has also worked as a System Department Assistant at IISAPETROL and as an Electrical Engineering Drafter at IISAPETROL.LTDA. Overall, Juan has gained valuable skills and expertise in threat research, SOC management, security analysis, technical support, and customer service throughout their career.
Juan Sandoval completed their Bachelor of Arts in Information Systems & Political Studies from Trent University from 2011 to 2015, with a field of study in Computer Science. In addition to their degree, Juan has obtained several certifications, including the AWS Cloud Quest: Cloud Practitioner from Amazon Web Services (AWS) in April 2023, the Microsoft Certified: Security Operations Analyst Associate from Microsoft in November 2022, and the Microsoft Azure Security Center: Securing Cloud Resources from LinkedIn in August 2020. Juan also holds certifications such as CompTIA Advanced Security Practitioner (CASP), CompTIA Cybersecurity Analyst (CySA+), CompTIA Security+, and has completed various other courses related to network security and cloud security.
July, 2022 - present