Matt Mancinelli

Matt Mancinelli has a diverse work experience spanning multiple industries. Matt currently works as a Customer Success Manager at eSentire since 2022. Prior to that, they served as a Customer Success Manager and Account Executive at Hootsuite from 2021 to 2022. In these roles, they managed customer relationships, supported product adoption, and achieved revenue targets. Matt also gained experience in sales and business development as a Sales Development Representative at PatSnap from 2019 to 2021. Matt successfully demonstrated product demonstrations and was a top revenue performer. Earlier in their career, they worked as a Corporate Account Manager at CDW Canada, where they achieved exceptional sales results. Matt also has experience in the public sector, having worked as a Program Leader, Instructor, Counsellor, and Monitor for the City of Toronto, ensuring children's safety and facilitating their active living. Moreover, they worked part-time as a Sales Advisor at Sport Chek, showcasing their customer service and sales skills. Matt began their professional journey as a Customer Experience Specialist at Tesla, where they focused on customer education and engagement. Matt also served as a Sales Associate at Pro Hockey Life Sporting Goods Inc., gaining experience in sales and customer service. Overall, they have a strong track record of achieving targets, building relationships, and driving customer success across different industries.

Matt Mancinelli completed their Bachelor of Arts degree in Psychology at York University from 2014 to 2018. In addition to their formal education, they have obtained several certifications, including a Social Marketing Certification and a Social Selling Certification from Hootsuite in April 2021. Matt also earned a ValueSelling Certification from ValueSelling Associates, Inc. in April 2021. Furthermore, they obtained a Hootsuite Platform Certification in March 2021. Before pursuing their Bachelor's degree, Matt completed the Master of Data Centre program offered by CDW Canada in September 2019 and participated in the Cisco Meraki Champions Program provided by Cisco in August 2019. Matt also attended the CDW Sales Academy in May 2019. Additionally, they hold certifications such as Standard First Aid and CPR/AED Level C from the Canadian Red Cross, OMVIC Certification from the Ontario Motor Vehicle Industry Council (OMVIC) obtained in January 2017, and NCCP Multi Sport Level 1 from the Coaching Association of Canada acquired in September 2015. Moreover, they completed the Principles of Healthy Childhood Development course offered by HIGH FIVE Canada in March 2015. Lastly, they achieved NCCP Hockey Coach Level 2 and NCCP Baseball Coach Level 1 certifications from the Coaching Association of Canada in September 2012 and June 2012, respectively.