Tyrel Ramkhalawansingh

Manager, Support Center at eSentire

Tyrel Ramkhalawansingh has a diverse work experience spanning over two decades. Tyrel began their career with Raymond and Pierre Limited as a System Administrator, responsible for managing the company's LAN and computer systems. Tyrel made recommendations for new equipment and upgrades and developed new forms and procedures.

Following this, Tyrel worked at Carib-Link Limited as an IT Trainer, where they trained students in various IT tracks and resolved IT issues for clients. Tyrel then moved on to Datatech Caribbean LTD and ICS Limited, where they served as a Project Manager/Consultant, managing the IT department and providing technical support to clients.

Tyrel then took on the role of Network Administrator at Century Eslon Limited, where they implemented and maintained network infrastructure and liaised with vendors, contributing to cost savings for the company. Tyrel also worked as an IT Supervisor during their tenure at Century Eslon Limited, assisting the IT Manager in overseeing IT projects.

Next, Tyrel joined Roadtown Wholesale Trading Limited as a Network Administrator. Here, they assisted the IT manager with budgeting and made recommendations for hardware and software purchases. Tyrel also managed a staff of computer engineers and PC technicians.

Afterwards, Tyrel joined The Syscomm Group Inc. as a Network Analyst, before moving on to BlackBerry as an Analyst and later as a Technical Lead analyst.

Tyrel then transitioned to eSentire, where they held several roles, including Team Lead in the SOC Customer Care and Security Operations Center. Tyrel eventually became the Manager of the Support Center, responsible for overseeing support operations.

Furthermore, Tyrel has been self-employed since 2012, working as a Real Estate Investor. In this capacity, they manage projects, evaluates and acquires real estate, liaises with property managers and contractors, along with conducting market research and analysis.

Overall, Tyrel Ramkhalawansingh has a strong background in IT, with experience in network administration, support center management, and real estate investment.

Tyrel Ramkhalawansingh's education history is as follows:

- From 2004 to 2006, Tyrel attended the University of Portsmouth and obtained a Master of Science (MSc) degree in Strategic Business Information Technology.

- In 2005, Tyrel completed a course on Cisco Routers and Switches at Caribbean Tech Trendz Limited.

- In 2007, Tyrel obtained a certificate in ITIL Foundations V2 through self-study.

- In 2009, Tyrel earned a certificate in Microsoft Exchange 2007 from Nexient.

- Also in 2009, Tyrel completed self-study courses to obtain certificates in BlackBerry and BlackBerry Administration.

- In 2011, Tyrel obtained a certificate in Project Management from Global Knowledge.

- In 2012, Tyrel earned a certificate in Microsoft Exchange Server 2007 from Global Knowledge.

- In 1999 and 2000, Tyrel studied at the Townshend Institute of Information Technology and became a Microsoft Certified Systems Engineer with a focus on Microsoft Windows.

Additionally, Tyrel has obtained several certifications outside of formal education. These include:

- GIAC Security Operations Manager (GSOM) from GIAC Certifications, obtained in September 2022.

- Ethical Hacking: Vulnerability Analysis from LinkedIn, obtained in March 2021.

- CISSP Cert Prep: 1 Security and Risk Management (2018) from LinkedIn, obtained in February 2021.

- CISSP Cert Prep: 7 Security Operations (2018) from LinkedIn, obtained in February 2021.

- Risk Management for IT and Cybersecurity Managers from LinkedIn, obtained in February 2021.

- Leadership: Practical Skills from LinkedIn, obtained in January 2021.

- Leading at a Distance from LinkedIn, obtained in November 2020.

- Lean Technology Strategy: Building High-Performing Teams from LinkedIn, obtained in November 2020.

- Ethical Hacking: The Complete Malware Analysis Process from LinkedIn, obtained in October 2020.

- Managing Virtual Teams from LinkedIn, obtained in August 2020.

- Security for the SMB: Implementing the NIST Framework from LinkedIn, obtained in April 2020.

- Managing High Performers from LinkedIn, obtained in July 2019.

- Giving and Receiving Feedback from LinkedIn, obtained in February 2019.

This is the summarized education history and additional certifications for Tyrel Ramkhalawansingh.

Links

Timeline

  • Manager, Support Center

    February, 2023 - present

  • Team Lead Security Operations Center

    October, 2019

  • Manager SOC Customer Care

    February, 2018

  • Team Lead SOC Customer Care

    April, 2016

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