Brittany Pizana is an experienced operations manager with a strong background in hospitality management, demonstrated through various roles at ESFM® USA since April 2018, including Operations Manager I, QA & Safety Manager, and Dining Manager. Prior experience includes positions as F&B Outlets Manager at Davidson Hotels & Resorts and Guest Services Manager at Pyramid Hotel Group. Brittany has successfully led training initiatives, achieved high guest satisfaction scores, and implemented innovative programs, such as a fresh juice bar. Additional experience includes roles in sales and account management, showcasing skills in client relationship building and achieving sales goals. Brittany holds a BA in Communication Studies from Northern Kentucky University.
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