ESG (Customer Success as a Service®️)
Yury Torres has a diverse background in various roles within the corporate world. With experience spanning from multinational companies like Genesys and Goldman Sachs to roles in global business development and customer success management, Torres has a proven track record of success. With a focus on the Latin American market, Torres brings a wealth of expertise in account management, customer success, and international consulting.
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ESG (Customer Success as a Service®️)
ESG delivers Customer Success as a Service® (CSaaS), enabling you to build, operationalize, and transform your CS organization. We’re here to help you improve metrics and accomplish your ultimate goal of reduced churn and increased retention. Our services combine consultation, process development, people, and automation to increase the capabilities of your Customer Success organization.