Julio Filho

Customer Success Manager LATAM at Skyfii

Julio Filho has a diverse work experience spanning multiple companies and roles. Julio began their career as an intern at PRODESP in 2003. After that, they worked as a Senior Systems Analyst at Accenture do Brasil, serving Ambev as their client. In this role, they were responsible for managing sales system projects, defining proposals, gathering requirements, leading development teams, and delivering critical projects. Julio also provided technical training, mentored junior professionals, and played a key role in obtaining CMMI level 3 certification. At Resource IT Solutions, they worked as a Senior Business Analyst for Banco Cruzeiro do Sul. Later, they joined Itaú Unibanco as a Functional Analyst and Project Manager, where they were responsible for technology projects in the liquidity risk area. Currently, they work at Skyfii as a Customer Success Manager LATAM, also holding previous positions as an Accounts Manager and Project Manager.

Julio Filho's education history starts with their attendance at Colégio Radial from 2000 to 2001, where they pursued a Bachelor's degree in Computer Science. Following that, they attended Universidade Ibirapuera from 2002 to 2005 and completed their Bachelor's degree in Computer Science.

In addition to their formal education, Julio Filho obtained various certifications throughout their career. In November 2013, they acquired the "CPA - 20" certification from ANBIMA. Later, in April 2018, they completed the certification program entitled "Data Science & Analytics Career Paths & Certifications: First Steps" offered by LinkedIn. Julio also obtained the "Blockchain Basics" certification from LinkedIn in May 2018. Recently, in October and November 2021, Julio Filho completed several additional certifications, including "Customer Service in the Field," "Customer Success Management Fundamentals," "Sales: Customer Success," and "Engagement Preparation Best Practices for Customer Success Management" offered by LinkedIn.

Links

Previous companies

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Timeline

  • Customer Success Manager LATAM

    July, 2021 - present

  • Gerente de contas

    August, 2018

  • Gerente de Projetos

    February, 2015