Emilia Wolf has extensive experience in various roles, spanning from technical support to research engineering and customer service. They are currently working as a Product Owner and Team Lead of Customer Support at ESO, where they excel in monitoring KPIs, developing high-performing teams, and establishing effective working relationships. Emilia's background includes assisting with course packet production at The University of Texas at Austin, managing operations at 24 Hour Fitness, and serving as an Emergency Department Medical Scribe at ScribeAmerica. With a Bachelor of Science in Biochemistry, Emilia is well-equipped to adapt to new environments and technologies, execute changes efficiently, and provide top-notch customer service.
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