ESP Global Services
Liz Graham is an experienced professional in service delivery and operations management, currently serving as Senior Service Delivery Manager at ESP Global Services since June 2023, where responsibilities include overseeing service delivery for clients across Ireland. Prior to this role, Liz held the position of Operations Delivery Manager at Covalen from March 2011 to June 2023, managing client relationships and multilingual Global Service Desks. Liz's earlier career included roles as a Legal Executive and Manager at various legal firms, and previous positions in customer service and credit management, showcasing a comprehensive background in both legal and operational domains. Liz holds a Bachelor’s Degree in Management from Trinity College Dublin, supplemented by education from Technological University Dublin and the Irish Institute of Credit Management.
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