JP

Jorge Roberto P.

Customer Sucess Manager at Espressive

Jorge Roberto P. has an extensive work experience in project management and customer success roles. Jorge Roberto is currently working at Espressive as a Customer Success Manager, overseeing the successful implementation of their Virtual Support Agent technology. Prior to this, they worked at Bring IT as a Business Systems Project Manager, managing NetSuite implementation projects and ensuring profitability and delivery quality. Jorge Roberto also has experience as an ERP Project Manager at Sapphire Systems, responsible for managing multiple projects and mitigating risks and costs. Earlier in their career, Jorge worked at Tesselar, where they served as an SAP Business One Project Manager, implementing the system and improving customers' business processes. Jorge Roberto also worked as a Consultant and provided support for SAP. Overall, Jorge has a strong track record in project management and ensuring customer satisfaction.

Jorge Roberto P. pursued their higher education from Universidad de Guadalajara, where they completed their Licenciatura (Bachelor's degree) in Tecnología de la información. Jorge Roberto attended the university from 2014 to 2017.

In addition to their formal education, Jorge Roberto P. also acquired a certification in "Getting Started with SAP Business ByDesign" from SAP in October 2019.

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Timeline

  • Customer Sucess Manager

    November, 2021 - present