Accounts Receivable Specialist

EspriGas seeks a Beverage Accounts Receivable Specialist to join our dynamic team. 

Job Summary:

The Beverage Accounts Receivable Specialist will provide financial and administrative services as part of our strong accounting team.  They will excel at ensuring the accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue through collection efforts.

Key Responsibilities and Essential Job Functions:

• Collect on small to mid-size collection accounts utilizing Salesforce and Microsoft Navision
• Maintain and update customer files with contact information, billing e-mail addresses, and verification of accounts
• Notify customers of past due balances via verbal and/or written communications
• Draft and send correspondence to account holders to request payment and resolve inquiries
• Research and resolve account discrepancies and past due amounts
• Provide customer statements as requested using Excel and system resources
• Collect accounts in compliance with all applicable regulations and internal performance standards
• Establish rapport with supply partners, requesting proof of deliveries, cylinder audits, and resolving inquiries and discrepancies
• Answer inquiries and calls in a timely manner and provide an exceptional customer experience
• Keep current on our business and EspriGas best practices

Skills and Qualifications:

• A customer-centric approach with a sense of urgency
• Ability to establish and nourish effective working relationships with customers, managers, supply partners, and fellow employees
• Manage and prioritize a daily workload while consistently meeting deadlines to ensure high-quality service in a fast-paced environment
• Willingness to learn and grow with changing technology and processes
• Independent thinker with the ability to thrive as a part of customer-focused team
• Knowledge of general Excel formulas, v-lookups, and pivot tables
• Strong written and verbal communication skills

Education and Experience:

• 2+ years of accounts receivable/collections experience
• Experience with Salesforce and Microsoft Navision
• Experience with Stripe is a plus

Other Duties: 

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job and may change at any time, with or without notice.