Jessica Bagtas is a Senior GIS Course Developer and Education Specialist at Esri, focusing on creating and updating GIS training content. Previously, Jessica served as GIS Specialist 3 at the NJ Department of Environmental Protection, where responsibilities included advanced GIS administration, state-level geospatial data development, and training coordination. Jessica has extensive experience in the technology sector, including work as an Associate Consultant at IQVIA, where sales-force strategies and geographic mapping were key tasks. Educational qualifications include a certificate in GIS & Design from Pratt Institute and a BA in Geography from Rutgers University. Jessica has also contributed as a media consultant and GIS research assistant, with various roles encompassing spatial analysis, mapping, and community engagement.