AG

Alma Garcia

Team Lead, Master Data Management & Customer Service at Essilor Group

Alma Garcia has experience as a Team Lead in Master Data Management & Customer Service at Essilor Shared Services Philippines Inc. since March 2018. Prior to this role, Alma worked as a Visionhub CSC Operations Lead at VisionHub from December 2017 to December 2020, and as a Sr. Customer Service Specialist at Transitions Optical from August 2015 to August 2017. Alma's responsibilities included supervising and managing team performance, motivating team members, managing tasks and deliverables, coaching and mentoring team members, and handling back-office support and data management.

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Timeline

  • Team Lead, Master Data Management & Customer Service

    March, 2018 - present