Francesca Ferrante currently serves as a CRM Demand Manager at EssilorLuxottica since November 2023. Prior to this role, Francesca was with Accenture from March 2014 to October 2023, contributing as a Management Consultant and later as a Manager in Management Consulting within the Strategy & Consulting Team, focusing on the Retail Industry. Earlier experience includes an internship at Fiat Spa in 2013, where Francesca studied the organizational model "TL 1:6" in alignment with WCM principles, and an internship at Honda Italia in 2010, focusing on a motorcycle tank station based on LEAN principles. Francesca holds a Master's degree in CX Management from 24ORE Business School and a Laurea Magistrale in Industrial Management from Università degli Studi dell'Aquila.
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