Customer Service Assistant

About Us:

Establishment Labs is changing the medical device, breast health, aesthetics and reconstruction industry by designing, developing, and manufacturing an innovative portfolio of advanced medical aesthetic device technologies and wellness solutions. It is currently the world’s fastest-growing women’s health company.

Our Femtech solutions are proudly produced at two MDSAP-certified, carbon neutral, LEED Gold certified, state-of-the-art manufacturing facilities in Costa Rica and are approved for sale in more than 85 countries.

Since 2018 the company trades on the NASDAQ stock exchange under the ticker symbol ESTA and has a market cap of around $1.8 billion.

This is an exciting opportunity to join an innovative international company in hyper-growth as we launch a significant revolution to transform the women´s aesthetics industry.

Objective:

We are the link between the sales team and logistics. Our main task and responsibility is order processing in management software and company invoicing.

Main responsibilities:

Placing the orders on management software
Creating the invoice once the order is ready to be invoiced
Paying attention and setting reminders

Job Requirements:

• Secondary school graduated Mandatory Ongoing university

• 2 Years of experience within Customer Service, ideally not only within Call Centers, and more with internal clients and control of administrative tasks.

• Office knowledge and Management Programs like SAP

Desirable:

• Experience in administrative requirements for the selling of medical devices through government institutions

Important Note: This job description includes the necessary aspects required to evaluate this job position. It should not be used as a comprehensive list of all responsibilities, skills or functions.

At Establishment Labs we’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability (visible and not visible), gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.