Adel Dwairi

Incident Manager - North Cell Team at Estarta Solutions

Adel Dwairi is an experienced professional in IT and incident management, currently serving as an Incident Manager for the North Cell Team at Estarta Solutions since December 2019, where responsibilities include resolving global outages and providing operational support for high-severity service requests for over 800 premium Cisco customers. Additionally, Adel has held various roles at ETQ, starting as an IT Application Specialist in March 2016 and advancing to IT Application Senior Specialist by March 2022, focusing on project management and execution details. Prior experience includes a System Engineer role at Aspire Services, a Quality Assurance Officer position at Fame Jet LLC, and a Technical Support Engineer role at Amman Civil Airport. Adel holds a Bachelor’s degree in Electrical, Electronics, and Communications Engineering from Yarmouk University, completed in 2012.

Location

Amman, Jordan

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Estarta Solutions

Welcome to our official LinkedIn page! Estarta is a global engineering and information technology solutions innovator with a strong presence in eight countries, including Jordan. Greece, Saudi Arabia, the United Arab Emirates, Poland, Egypt, Romania, and Portugal are among the other countries we serve. As a dependable partner to corporations, we seek to provide cutting-edge b2b solutions in the ICT sector that enable organizations to succeed in today's fluctuating landscape. Our highly skilled professionals provide specialized services in 14 languages to both the public and private sectors (Microsoft and Cisco technologies). نعمل في 8 دول: الأردن، المملكة العربية السعودية، اليونان، الإمارات العربية المتحدة، مصر، بولندا ، رومانيا والبرتغال. حيث يقدم موظفونا المحترفون خدمات التكنولوجيا المتخصصة بـ14 لغة لكل من القطاعين العام والخاص على تقنيات Microsoft و Cisco. Discover more about us here: www.estarta.com And follow us here: • Twitter: https://twitter.com/Estarta • Linked in: https://www.linkedin.com/company/estarta-solutions/ • Instagram: https://www.instagram.com/estartasolutions/ Official Working Hours Amman, Jordan: Sunday- Friday, 9 AM - 5 PM Athens, Greece: Monday - Friday, 8 AM - 11 PM


Headquarters

Amman, Jordan

Employees

1,001-5,000

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