Anurag Avlash

Anurag Avlash is an experienced professional with a strong background in consumer care analytics, customer experience, and process excellence. Currently serving as the Executive Director of Consumer Care Analytics and Insights at The Estée Lauder Companies Inc., Anurag previously held key leadership roles at Sutherland as Vice President and Global Head of Customer Experience, and at Xerox as Group Director and Director of Global Quality & Process Excellence. Anurag also contributed to American Express in various capacities, including Director of Strategic Initiatives, Director of Re-engineering & Six Sigma, and Service Delivery Leader. Anurag's career began at GE India, where responsibilities included the role of Key Account Manager.