Adam J. Augustynowicz has a diverse work experience spanning various roles and industries. Adam J. joined eStoreMedia - digital brand intelligence in 2020 and currently holds the position of Head of Customer Success Support Center, where they lead a team of 20 people and ensures timely ticket and request fulfillment. Prior to this, Adam served as the Global Customer Success Team Leader (SaaS), supervising Client Success Managers and Operations Specialists, and actively contributing to the implementation of the Customer Success strategy.
Before their tenure at eStoreMedia, Adam worked at Left-Brain Embassy as a Critical Thinking and Counter Manipulation Teacher, providing individual, group, and corporate sessions. Adam J. also gained valuable experience as a Regional Account Supervisor and Senior Account Manager at VMLY&R Poland. At WebTalk sp. z o.o., Adam held the role of Associate Account Manager, leading a team of professionals and working with clients such as Ruukki Polska, Robert Bosch, and Raiffeisen Polbank. Adam J. also worked as an Account Executive at the same company, managing client relations, community engagement, web and social media monitoring, and collaborating with other departments.
In their early career, Adam worked as an SEO/SEM Specialist & Web Designer at a private enterprise, a Destination Manager at 7 Islands and Viator Holidays, and a Tour Leader at BT Jaworzyna-Tour. Adam J. also gained experience as a Customer Service Consultant at Securia Polska Sp. z o.o.
Overall, Adam J. Augustynowicz has a strong background in customer success, account management, and leadership roles, with experience in digital brand intelligence, advertising, and tourism industries.
Adam J. Augustynowicz holds a Master of Arts - MA degree in Linguistics from the University of Warsaw. No specific start or end year information is provided.
January, 2023 - present
September, 2021
September, 2020