Carson Samuels

Carson Samuels has a diverse background in customer service and quality analysis, currently serving as an Assistant Team Lead at Etech Global Services since April 2021, where previous roles include Operations Intern and Tier 2 Quality Analyst. Prior to this, Carson gained experience as a Chat Representative at Continuum Global Solutions and has held multiple customer service positions across various organizations, including Advanced Call Center Technologies and Conduent. Additionally, Carson worked as a Quality Analyst at Collective Solution and began a career in sales and IT at Digicel Group and Maxie Department Stores. Educational background includes a CXC degree from Wolmer's Schools earned from September 2002 to April 2007.