Casey Sepulveda

Casey Sepulveda has a diverse work experience in the IT field. They started their career as an IT Specialist at Advantech Network Services in 2007, followed by a similar role at Amsys Innovative Solutions in 2008. From 2011 to 2014, Casey worked as a Customer Service Lead at Internet America. In 2014, they held a Technical Support Specialist position at francesca's®, where they provided technical support, managed store computers, and handled password management. Casey then joined Automation Solutions, Inc as a Technical Support staff, troubleshooting issues, creating bug tickets, and performing quality tests. They also worked at Etech Global Services, initially as a Tier 2 Network Service/Support technician, providing remote support for various devices. Later, Casey became a Technical Manager and currently serves as an Operations Lead at Etech Global Services. Throughout their career, Casey has acquired skills in troubleshooting, software support, hardware installation, and customer service.

Casey Sepulveda attended Houston Community College from 2009 to 2010 and obtained an Associate of Science degree in Science.