Manan Pancholi

Manan Pancholi is a results-driven professional with extensive experience in client services, business analysis, and implementation. Currently serving as a Lead Analyst at Etech Global Services since April 2022, Manan has successfully led the implementation and configuration of Medallia Concierge for over 200 customers, focusing on gathering business requirements and enhancing product adoption through user group sessions and Quarterly Business Reviews. Prior to this role, Manan worked at S&P Global Market Intelligence in various capacities, including Client Services Associate and Data Research Analyst, where responsibilities involved client support, ensuring data accuracy, and resolving client issues. Manan's career also includes experience as a Client Financials Accounts Executive at APT Business Services and a Strategic Account Manager at eClinicalWorks, managing enterprise-level clients and ensuring compliance. Holding a Bachelor of Business Administration in Finance from Ahmedabad University, Manan possesses a strong foundation in financial analysis and client relationship management.