eTelecare Global Solutions
Wilkins Tan currently serves as Vice President at VXI Global Holdings, overseeing the Business Excellence & Support Services Team, which includes various critical functions such as Quality Assurance, Risk Assessment, and Facilities Management. Additionally, Wilkins is the owner of Wilks and James Enterprises and BOLIs Hungarian Sausage, both specializing in food carts featuring popular culinary offerings. With extensive experience at eTelecare Global Solutions, Wilkins has held several roles, including Department Manager for Global Shared Services Special Projects, focusing on Change Management and Process Improvement. Earlier career positions include consulting for San Miguel Corp. in Project Management and Quality Management, and serving as a Phonebanker at the Bank of the Philippine Islands. Wilkins holds a Greenbelt Six Sigma certification and a degree in Business Management from De La Salle University.
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eTelecare Global Solutions
Convergys is a world-class customer management firm made up of 125,000 employees working in more than 150 service centers and 31 countries.