eTelecare Global Solutions
Zee Balasico has extensive experience in the customer service and training sectors, currently serving as a Delivery Architect and Training Manager at Concentrix since April 2015. Additionally, Zee Balasico has held the role of Training Manager at Convergys since the same date. Previous roles include Customer Service Representative at Stream Global Services and eTelecare Global Solutions, both starting in April 2009. Zee Balasico holds a Bachelor of Science degree in Nursing with a focus on Health Care Administration and Management from Trinity University of Asia.
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eTelecare Global Solutions
Convergys is a world-class customer management firm made up of 125,000 employees working in more than 150 service centers and 31 countries.