Ritcha A.

Ritcha A. has over 18 years of work experience in various roles within the field of business analysis and quality assurance. Ritcha has worked for companies such as eTelligent Group, Alpha Omega Integration, LLC, Synectics for Management Decisions, Inc/Karsun Solutions, Freddie Mac, Fannie Mae, Pantheon, Altum Inc., Calance, and Wipro Technologies.

At eTelligent Group, Ritcha served as a Senior Business Analyst, assisting the customer (IRS) with persona grouping/user grouping, documentation of initiatives, and creating presentations. Ritcha also participated in various meetings and workshops.

At Alpha Omega Integration, LLC, they worked as a Senior Business Analyst, supporting the Office of Information Technology of the Indian Health Service (IHS). Ritcha was responsible for the discovery and cataloging of elements of the agency's Enterprise Architecture and served as an administrator for the Planview Capability and Technology Management (CTM) tool.

During their time at Synectics for Management Decisions, Inc/Karsun Solutions, Ritcha supported the Federal Emergency Management Agency (FEMA) contract as a Senior Business Analyst. Ritcha was responsible for working on the product backlog, developing user stories, and conducting systems analysis for the Grants Management Modernization (GMM) Program.

At Freddie Mac, Ritcha played a dual role as a Business Analyst and UAT Lead for the Loan Closing Advisor (LCLA) Agile team. Ritcha was responsible for requirements analysis, test script maintenance, and coordination of JAD sessions.

Ritcha worked for Fannie Mae as a Business Analyst and UAT Analyst, where they contributed to the PEWL and SMP Agile teams. Ritcha'sresponsibilities included creating business requirements documents, designing and maintaining automation scripts, and executing regression tests.

At Pantheon, they served as a Business Analyst and Quality Assurance Engineer for the MONAHRQ product development team, focusing on quality assurance for MONAHRQ releases.

Ritcha was a Quality Assurance Specialist at Altum Inc., where they worked on client implementations for the Easygrants grant management solution.

During their time at Calance, they worked as a QA Engineer on the solution services team, providing testing services for various clients.

Ritcha began their career as a Software Developer at Wipro Technologies, where they focused on developing a static analysis solution for C programming, integrating and modifying open-source tools to track and detect errors.

Overall, Ritcha A. has extensive experience in business analysis, quality assurance, documentation, user support, and coordination in various industries and organizations.

Ritcha A. completed their education in Computer Science, earning a Bachelor's degree in Computer Application from Ranchi University, Ranchi in the years 1997 to 2001. Ritcha then pursued a Master's degree in Computer Applications (M.C.A.) from Birla Institute of Technology, Mesra from 2002 to 2004.

Ritcha has also obtained several certifications including Certified Scrum Master (CSM) from Scrum Alliance in January 2017 and Certified Scrum Product Owner (CSPO) from Scrum Alliance in May 2020. Additionally, they hold a certification in Planview CTM General Administrative from Planview, Inc., although the specific month and year of obtaining this certification are not provided.