Olivia Sladen currently serves as the Head of Customer Success at EtherMail, a leading Web3 email platform established in November 2022. Prior roles include Customer Success Manager and Customer Success Analyst at H.E.R. DAO, along with contributions to Unit Network's Core Team of Unit Art Industry, focused on sustainability in the creative sector. Olivia was previously Head of Partnerships at The Dirty Vegans and worked at HP as a Customer Service & Sales Specialist. Earlier experiences include operations roles and customer service positions, as well as volunteering and managing a hostel in Central America. Educational credentials comprise a BA (Hons) in Business and Management from the University of the West of England, a 6 Weeks Masters Program in Blockchain Literacy, and participation in a scholarship program at the Frankfurt School of Finance & Management.
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