Sara Sampaio Duarte

Sara Sampaio Duarte is a skilled professional with extensive experience in customer success and application security. Currently serving as the Head of Customer Success at ETHIACK since September 2025, Sara leads the Success Program to help customers achieve their goals by translating technical outcomes into business language. Previous roles include Senior Strategic Customer Success Manager at Checkmarx, where initiatives focused on product onboarding and adoption, and Senior Customer Success Manager at Qlik, where strong communication and tailored solutions were emphasized. Earlier experience includes roles at Appspace, Checkmarx, OutSystems, and ManpowerGroup, showcasing a consistent commitment to enhancing customer relationships and satisfaction. Sara holds an Associate's degree in Web Development and Multimedia from Instituto Politécnico do Cávado e do Ave.