Colm Byrne

Colm Byrne has over 25 years of experience in ground operations and customer service within the aviation industry. Currently serving as Ramp Operations Manager at Etihad Airways since March 2016, Colm oversees airside operations at the Abu Dhabi hub, ensuring efficient use of ground servicing equipment and manpower. Prior to this role, Colm held several positions at Aer Lingus, including Duty Manager focused on resource management project implementation and Duty Station Manager in Dublin, where responsibilities included ensuring the punctual operation of flights and managing passenger experiences. Colm also worked as an Employee Relations Specialist at Aer Lingus, negotiating with Trade Unions and implementing human resource strategies. Earlier career experiences include roles as a Customer Service Agent at UPS and various positions at Disneyland Paris. Colm's educational background includes attendance at Saint Finian’s College from 1987 to 1992.