Dalia AlUsta is a seasoned sociologist and human development expert with extensive experience in training and capacity building. As a freelance consultant since 2000, Dalia has also worked as an HRD Manager at Etisalat since 2011 and at Etisalat Afghanistan since 2007, focusing on organizational and individual training needs, performance management, and annual training planning. In previous roles as a Capacity Building Advisor at DACAAR and a Business Analyst at Guerlain, Dalia has developed policies and procedures while promoting efficient training delivery. Dalia's educational background includes a Master's degree in Sociology from Jordan University and a Bachelor's degree in Information Technology from Philadelphia University, complemented by an Associate of Arts in Hypnotherapy from the University of Toronto.
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