Kostas Bampasikas

Director Customer Experience at Etisalat

Kostas Bampasikas is an accomplished professional with extensive experience in customer experience and strategic insights. Currently serving as Director of Customer Experience at Etisalat UAE since March 2014, Kostas has a proven track record in the development and management of consumer strategies across both core telecommunications and digital business streams. Previous roles include Senior Manager of Strategy & Geo-marketing and various positions at TNS MENA and TNS Middle East, where responsibilities encompassed delivering strategic insights and managing marketing research solutions. Kostas holds a Doctor of Philosophy (Ph.D.) in Social Psychology from Aristoteleion Panepistimion Thessalonikis, an MSc in Research Methods in Psychology from the University of Bristol, a Bachelor’s Degree in Experimental Psychology from the American College of Greece, and a BSc in Economics from National and Kapodistrian University of Athens.

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