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Reema Thakur

Quality Manager- MSS Help AG Etisalat at Etisalat

Reema Thakur is an experienced professional currently serving as a Quality Manager at Etisalat UAE since March 2019, where responsibilities include auditing, reporting KPIs and SLAs, resource management, and team mentoring. Concurrently, Reema holds the position of IT Security Officer at Lamprell, managing the Information Security Management System and conducting security audits and risk assessments. Additionally, Reema has been an Information Security Consultant at Zurich Insurance Company Ltd since August 2007, focusing on risk assessment and incident response. Previous experience includes roles at IBM Global Business Services, with an educational background featuring certifications such as CISM, CISA, and ISO 27001 LA.

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