Murat Çağlayan

Murat ÇAĞLAYAN has over 25 years of work experience in various roles in the IT industry. Murat started their career as a Programmer at Şişecam in 1996, where they developed applications for different departments and gained experience in end-user reporting and online analytical processing (OLAP) tools. In 2000, they joined Turkcell as an Analyst Programmer, where they worked on billing applications and services and tariffs. Murat also took part in the Invoice Objections project during their time there.

In 2001, Murat joined Havas Ground Handling Co. as a Software Specialist, where they developed various systems on intranet and administered the company's internet website. Murat used Microsoft Frontpage and Microsoft SQL Server for application development.

From 2003 to 2007, they worked as an Information Technology Specialist at Turkcell, honing their skills in IT operations and support.

In 2007, Murat joined Turkcell Technology Research and Development as a Senior Software Engineer. Murat developed applications and interfaces for the Siebel Sales Force Automation System and was responsible for the development and maintenance of Siebel Incentive Compensation Management (ICM) related projects. Murat also worked on the Tellcom Sales Force Automation System project.

In 2009, they joined Intellica and later moved to Teknosa as a Software Development Supervisor. At Teknosa, they worked on CRM projects, data migration, and integration. Murat developed projects using PL/SQL and Oracle Forms.

In 2011, Murat joined i2i Systems as an IT Consultant, where they worked on rating and posting improvement analysis projects for Vodafone and data migration projects for KOREK Company in Iraq.

From 2013 to 2016, they worked at Turkcell Superonline as a CRM Business Analyst, where they collected and analyzed requirements, determined system needs, and made recommendations for improvement.

Finally, in 2016, Murat joined Etiya as a Solutions Development Manager. Murat took part in the Middleware Maintenance Project for Turk Telekom and was responsible for release management and deployment documentation.

Throughout their career, Murat has gained experience in a wide range of domains, including middleware, CRM, rating and posting, and data migration. Murat has worked on various projects for major telecom companies and has expertise in programming languages like PL/SQL and Oracle Forms.

Murat ÇAĞLAYAN attended TED Ankara Koleji from 1984 to 1991, where they earned a Bachelor's degree in Fen (Science). Murat then went on to study Fizik (Physics) at Orta Doğu Teknik Üniversitesi (Middle East Technical University) from 1991 to 1996. Additionally, they pursued a degree in Fen Fakultesi (Science Faculty) at TED Ankara Koleji and Orta Doğu Teknik Üniversitesi, although the specific dates for this program are not provided.