Selçuk Yorgun

Selçuk Yorgun has a diverse work experience spanning over 13 years in the technology industry. Selçuk started their career in 2007 as a Software Technical Support Specialist at EES, where they provided technical support for hospital information systems. Selçuk also handled L1 and L2 level support for the automation of hospital management systems and performed reporting tasks as per management requirements. In 2012, they joined Etiya as a Senior Operations Specialist, where they analyzed and resolved defects and issues in CRM and SOA middleware applications. Selçuk initiated and tracked problem-solving processes, escalated issues to higher-level teams, and ensured timely resolution. Selçuk also proactively analyzed potential problems in new projects and guided them towards minimum customer impact when implemented. In 2018, Selçuk transitioned to the role of Principal Specialist for Software Development at Etiya. In this role, they developed Turkish Telecom's change request (CR) requirements using Oracle SOA Suite and OSB technologies, adhering to SLA standards. Selçuk prepared service documents and operational information for the smooth handover to L2 operational teams. Selçuk also supported analysts in understanding CRs from an architectural and process perspective.

Selçuk Yorgun has a bachelor's degree in Business Administration and Management from Anadolu University, where they studied from 2009 to 2011. Prior to that, they completed an associate degree in Computer Technology and Programming at Balıkesir University from 2005 to 2007. Additionally, Selçuk Yorgun has obtained several certifications including Oracle Database 12c: Program with PL/SQL from Bilginç IT Academy, Oracle Soa Suite 11g: Administration Essentials and Operational Management from Oracle, and certifications in Stress Management and Time Management from ARA PSİKOTERAPİ institution. However, the specific months and years of obtaining these certifications have not been provided.