Kayla Childs is a Customer Service Team Leader at eToro, having joined in September 2023. Previously, Kayla held various roles at Zip Co from June 2019 to June 2023, including Merchant Experience Team Lead, where responsibilities included training team members and monitoring performance, as well as Merchant Experience Specialist, focusing on customer satisfaction and personnel training. Prior to Zip Co, Kayla gained experience as a Customer Service Representative, providing exceptional service through multiple communication platforms, and held sales assistant positions at companies such as Fantastic Furniture and Specialty Fashion Group. Kayla also worked as an au pair with Cultural Care Au Pair from March 2014 to December 2015, and as a sales assistant at Trade Secret from October 2010 to March 2014.
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