Shyam Harjani

Shyam Harjani has a diverse work experience spanning various roles in the travel and customer service industry. Shyam started their career as a Travel Consultant at WNS Global Services in 2007 and worked their way up to become a Supervisor and then a Revenue Analyst. In 2010, they joined H3G as a Customer Service Representative and later became a Transition Specialist. Shyam then moved on to Ocwen Financial Solutions Pvt. Ltd. - APAC in 2013, where they worked as a Customer Service Representative and later as a Specialist. In 2016, they worked as a Travel Consultant at Fareportal before joining Etraveli Group in 2017. At Etraveli Group, they have held various roles, including Senior Travel Consultant, Operations Team Lead, and currently, they hold the position of Customer Relations Team Lead.

Shyam Harjani began their education at Loreto Convent School Gibraltar in 1991, where they completed their Nursery education. Shyam then attended Hutchings High School & Junior College from 1994 to 2003, but the specific degree or field of study is not provided. In 2018, Shyam enrolled at ISBM University, where they pursued a Bachelor of Arts (BA) degree, but no specific field of study is mentioned. Shyam completed their BA degree at ISBM University in 2021.

In addition to their formal education, Shyam obtained several certifications. In 2006, they received the Microsoft Certified Professional (MCP) certification from IIHT Technologies. Shyam also obtained a certification in PC Support and Networking from IIHT Technologies during the same year. More recently, in 2022, they completed a course on Emotionally Intelligent Leadership from Udemy.