Ashutosh Pal

Ashutosh Pal has over 12 years of work experience in the IT industry. In 2020, they began working as an IT Admin at ETTMA, where they provided support and solutions, managed Azure subscriptions and resource groups, implemented and managed storage, imported and exported data to Azure, implemented Azure Backup, deployed and managed virtual machines, configured and managed virtual networks, monitored and troubleshot, created and configured Network Security Groups, implemented Azure load balancers, integrated On-premises networks with Azure virtual networks, created users and groups in Azure, deployed virtual machines to virtual networks using Azure Portal, created alert rules on virtual machines and containers, prepared cost optimization reports of Azure on daily and monthly basis, worked with Microsoft 365 and Office 365, developed company web site pages, performed manual testing of the web-based platform, reported defects and problems that occurred during the testing process within the bug tracking system, customized Jira projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes, constructed custom dashboards using various filter types in Jira, had configuration management understanding, attended all desktop laptop calls by remotely or personally, took care of asset inventory of printers, desktops, and laptops, and troubleshot for mailing MS-Outlook and PST.

Prior to this, Ashutosh worked as a System Engineer L2 at Adecco India Pvt. Ltd. from 2016-2020, providing support and solutions to Veritiv Energy India Pvt. Ltd., attending and resolving incidents in Service-Now tool, and attending and resolving incidents in Summes tool. From 2015-2016, they worked as a Team Lead at 3IN Solutions Pvt. Ltd., creating Windows 7 images for Dell PCs and laptops for compatibility testing, and providing Tier II-III level desk side support for senior and VIP employees. From 2014-2015, they worked at Impact Associates Consulting Pvt. Ltd. (Dell India Pvt. Ltd.) as a Desktop Support Engineer L2, providing support and solutions to branches of HDFC Bank at data center, migrating machines from Win XP to Win & through automation tools, and troubleshooting for mailing Lotus and NFS. Ashutosh also worked at DSM India Pvt. Ltd. (Dell India Pvt. Ltd.) from 2014-2015 in the same role. From 2012-2014, they worked as a Desktop Support Engineer L2 at Adecco India Pvt. Ltd. (Dell India Pvt. Ltd.), providing support and solutions to GE India Industrial Pvt. Ltd. and attending and resolving incidents in Service Now tool. From 2010-2012, they worked as a Desktop Support Engineer at NH Infomedia Pvt. Ltd. (Wipro Infotech Ltd.), providing support and solutions to 1500 branches of Dena Bank at data centre, PO, and attending and resolving incidents in HP Service Manager 7.0. Finally, from 2008-2010, they worked as a Desktop Support Engineer at Task in Corporation, installing and configuring software, taking care of hardening according to the company policy, attending all desktop laptop calls by remotely or personally, and taking care of asset inventory of printers, desktops, laptops, servers, switches, and VPN cards.

Ashutosh Pal is currently pursuing a Bachelor of Commerce - BCom from EIILM University in Business/Commerce, General since 2009.