Michael Sertain

Michael SERTAIN is an experienced professional currently serving as Directeur commercial et Directeur des opérations at EUROPA GROUP since June 2001, overseeing a team of over 20 staff members in operational and commercial management. Responsibilities include client relationship management, business development strategies, budget management, and the deployment of concepts and projects both in France and internationally. Prior roles included Directeur des Opérations - Développement and Chef de projets senior, focusing on organizing medical and institutional congresses and managing client projects. Michael SERTAIN holds an Executive Master in Management from ESCP Business School and a Master's degree in Business Tourism from Université Marne la Vallée. Key references include notable European and international congresses, illustrating a solid track record in the events industry.