Rachael Catlin

Rachael Catlin is an experienced flight attendant with a strong background in safety, customer service, and cultural competence within the aviation industry. Currently employed at European Cargo since June 2021, Rachael has a type rating on the A340-600. Previous roles include cabin crew positions at Norwegian Airlines and Arik Air, where Rachael ensured high safety standards and service, specializing in the Boeing 787-8/9 and Boeing 737-8/9/Airbus 330 respectively. Early career experiences include customer service roles at Starbucks, Leightons Opticians and Hearing Care, and Monarch Airlines, where Rachael managed a variety of customer interactions and situations. Rachael holds a Bachelor's degree in Childhood and Youth Studies from The Open University, complemented by specialized training in Air Cabin Crew.