Anja Fitzner

Anja Fitzner is a skilled professional in service design and customer experience, currently serving as a Service Designer at Eurowings Digital since October 2021. Prior to this role, Anja worked at Eurowings Aviation GmbH from November 2016 to September 2021, where responsibilities included Expert Customer Experience Strategy & Design and Manager Product with a focus on Ground Product & Airport Lounges. Anja began a career in the industry with TUI as a Praktikant in Product & Ancillary Revenues from March 2011 to November 2013, alongside experience as a Flugbegleiterin. Anja holds a Bachelor of Arts degree in Travel & Tourism Management from the University of Applied Sciences Worms, completed between 2014 and 2017.