Becky Norwood is a seasoned professional with a strong background in customer service and contact center management. Becky has held various roles such as Lead CX Specialist, Customer Success Manager, Customer Service Manager, and Contact Centre Manager in reputable companies like evaluagent®, Frozen Brothers, Jessops Europe Limited, and Biffa. Becky Norwood has received their education from Great Marlow School, Aylesbury College, and Kensington and Chelsea College.