Joanna Jones Dippfs

Joanna Jones DipPFS currently serves as an Implementation Manager at Evelyn Partners, a position held since November 2022. Prior to this role, Joanna was engaged in seeking new opportunities and spent several years as Quality and Change Manager at Joanna Jones Consultancy Limited, where significant improvements in call quality and operational efficiency were achieved. Joanna has extensive experience in management roles across various companies, including positions as Operations Manager and Quality Assurance Manager at major organizations like HSBC and Santander. With a strong background in quality assurance, project management, and team leadership, Joanna is also qualified with a Diploma in Financial Services and CeMAP certification.