Shannon Smith has extensive experience in project management and customer engagement within the technology and healthcare industries. With a background in organizational leadership, Shannon has held roles such as Engagement Director at Eventus Solutions Group, Engagement Manager at a previous company, Product Manager at Ontario Systems, and Product and Global Operations Contact Center Manager at Tangoe. Shannon has a proven track record of successfully managing teams, overseeing projects, and driving revenue growth while ensuring compliance with industry regulations. Shannon's ability to lead cross-functional teams, manage customer relationships, and provide strategic guidance has been instrumental in the success of various organizations.
October, 2022 - present
March, 2022