Paul Gorse-Burton

Paul Gorse-Burton has a diverse work experience spanning over 15 years. Paul is currently working as a Client Success Manager at Eventus Systems since September 2020. In this role, their primary responsibilities include building and maintaining relationships with clients and customers, solving business and technical challenges, and developing sales plans based on customer needs.

Before joining Eventus Systems, Paul worked at FIS from 2015 to 2020. Their roles at FIS included serving as a Global ASP & Operations Manager from November 2017 to September 2020, a GMI Service Delivery & Client Services Manager from February 2016 to November 2017, and a UK Client Services Manager for Stream GMI from December 2015 to February 2016. In these positions, they focused on client satisfaction, communicating with clients to resolve issues, and ensuring timely resolutions.

Prior to FIS, Paul worked at SunGard Capital Markets from 2011 to 2015. At SunGard, they held various roles such as a UK Client Services Manager for Stream GMI from February 2014 to December 2015, a GMI Consultant - Managed Account Manager (MAR) from June 2013 to February 2014, a Junior GMI Consultant - Managed Account Manager (MAR) from October 2012 to June 2013, and a GMI Client Services Representative from July 2011 to October 2012. In these positions, they provided exceptional client service, managed client relationships, and resolved client issues promptly and efficiently.

Furthermore, Paul gained valuable experience through a summer internship as an Assistant to Technical Operations & Risk Manager at SunGard Financial Systems from June 2010 to July 2011. During their internship, they identified and implemented potential improvements and assisted in setting up automated systems.

Paul's educational background includes a BSc in Computer Science from the University of St Andrews, which they completed from September 2005 to June 2011.

Paul Gorse-Burton pursued their education in a progressive manner. Between 1992 and 1997, they attended St Peters School, where they obtained their GCSE's with a B and C grade, including subjects like English and Mathematics. Following this, they enrolled at Brockenhurst College from 2003 to 2005, where they earned a Bachelor of Technology (BTech) degree in Computer Science and Information Systems.

Continuing their academic journey, Paul went on to attend the University of St Andrews from 2005 to 2011. There, they completed their Bachelor of Science (BSc) degree in Computer Science. This educational background equipped him with a strong foundation in the field.

In addition to their formal education, Paul Gorse-Burton has also pursued relevant certifications. In June 2020, they obtained the ITIL V4Foundation Level certification from AXELOS Global Best Practice. Furthermore, in September 2020, they completed the GitHub Essential Training course offered by LinkedIn. These certifications demonstrate their commitment to staying updated and enhancing their skills in the IT industry.