Keith W.

Customer Success Manager (na) at EvenUp

Keith W. began their career in 2008 as a Senior Sales Representative at Bell Mobility. In 2015, they joined Payfirma as a Senior Technical Support Specialist. In 2017, they moved to Vonigo, where they held three roles including Solutions Architect, Team Lead (NA), Onboarding Manager (NA), and Senior Customer Success Manager (NA). In 2020, they joined Productboard as a Scale Onboarding Specialist, Team Lead (NA, LATAM, & APAC) and Senior Commercial Customer Success Manager (NA, LATAM, EMEA, & APAC). Most recently, in 2022, they began working at EvenUp as a Customer Success Manager.

Keith W. has a Bachelor of Business Administration (BBA) from the British Columbia Institute of Technology, which they obtained between 2013 and 2016 in the field of Business/Managerial Economics. Prior to that, they obtained a Diploma of Technology Marketing Management from the same institution between 2010 and 2011 in the field of Entrepreneurship/Tourism. In addition, Keith has obtained several certifications, including Productboard & Jira Certification from Productboard in October 2022, Pleasure Craft Operator from Transport Canada - Transports Canada in July 2022, Associate Certificate in Agile Development from British Columbia Institute of Technology in November 2019, Open Water Diver from AMERICAN CANADIAN UNDERWATER CERTIFICATION INTERNATIONAL A C U C INTERNATIONAL SL in October 2018, Advanced Medical First Responder from St. John Ambulance BC/ Yukon in September 2008, 3M Microbiology Products from 3M in April 2007, and CPFM Food Safety Manager (HACCP) from British Columbia Institute of Technology in March 2007.

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Timeline

  • Customer Success Manager (na)

    December, 2022 - present

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