Irene Lionetta

Irene Lionetta is an accomplished Sr Manager of Global Technical Support Operations at Everbridge, where Irene has been employed since February 2013, progressing through various roles including Technical Support Manager and Technical Support Escalation Manager. Prior experience includes positions at American Tower as a Project Specialist and at OnDemand Communications Group as a Telecom Analyst/Salesforce Specialist. Irene's earlier career saw significant contributions at Sidera Networks as a Data Assurance Analyst and at RCN as a Transmission Capacity Planner. Initial career roles included network provisioning at NaviPath and Sprint Corporation, beginning in 1998. Irene holds a Bachelor's degree in Psychology from the University of Missouri-Kansas City and has furthered education through programs at New Horizons and the Project Management Institute.